Procedural Fairness Letter

How to Respond to a Procedural Fairness Letter

A procedural fairness letter is an email or letter electronically sent by an immigration officer. The officer sends that letter to allow a visa applicant to respond to a concern about the documents that have been submitted.


What should I do if I receive a Procedural Fairness Letter?


First of all, don’t panic if you receive a Procedural Fairness Letter, but do take the matter seriously.


The whole reason for having PFLs is to allow the applicant to clear up any issues and give them the chance to correct or provide the information or proof required.


If you receive a PFL, deal with it as a matter of urgency. Provide the information you need to provide or address the matter being raised in the Letter. The PFL will include information on the matter at hand and what the officer needs you to do to rectify the situation.


It is usually a gap in documentation or some kind of further documentation to support your application that is required. This documentation will most likely be instructed to be uploaded to the portal. You may need to make a statement as well explaining the situation further which could be done on a Letter of Explanation (LOE) or in another format as instructed on your PFL.


You could receive a PFL for one of the following reasons:


  • Missing or incomplete information in your application


  • The officer has uncovered some information that does not match the information you have provided


  • Errors might have been found in your application that impacts the points you had within the Express Entry and CRS system that would now mean you would not have received an offer


  • They need clarification on a serious aspect of your application.


If you supply more information or can’t supply information on the matter that the Immigration officer has raised in their PFL, your application may be rejected. If you respond and they need a bit more information they may send you another PFL asking for more specific information to help them ensure you can qualify for Permanent Residency.


Unless the immigration officer has uncovered something that will disqualify you from being granted Canadian Permanent Residency, the PFL will come down to further explanation and further provision of proof. This is the system they have built to give you every chance possible to prove your case.

Migration Consultant Alexander King
Migration Consultant at Migration Consultant LLC | Website

Alexander King is a leading authority in the field of migration, holding a prominent role as a Head of Compliance at Migration Consultant LLC ( With years of expertise under his belt, King has guided countless individuals and families on their journey to immigrating to Australia and Canada, shaping countless lives with his professional advice and in-depth knowledge of immigration law and procedures.

His profound understanding of the complexities of immigration coupled with his unparalleled skills in tackling these challenges has earned him a reputation as a trusted expert in his field. This expertise is shared in his groundbreaking book, "How to Immigrate to Canada," a comprehensive guide designed to streamline the process for those aspiring to call Canada their new home.

King's dedicated, compassionate approach to helping others stems from his own experiences. Born and raised in a multicultural community, he grew up witnessing the struggles and triumphs of people striving to start new lives in new countries. This drove his passion for guiding others through their immigration journey, a passion that he pours into his work and writing.

Authoring "How to Immigrate to Canada" has been an endeavor close to his heart. King hopes that through his words, he can demystify the often daunting process of immigration, making it accessible and achievable for everyone.